If you scroll on TikTok or Instagram often, you might see that some online businesses, whether they’re selling food, drinks, or even products, open a little pop-up shop.
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It’s a great opportunity to have your community support your small business, and you’ll be able to dip your toes into this to see if moving your business into something more physical could actually work.
Besides, pop-ups are a fantastic way to bring your brand to life, test physical retail space, and directly engage with your customers. So, if you are dipping your toes into the vibrant world of pop-up ventures, here’s your guide on how to transform your online store into a pop-up sensation.
It’s All About Gauging Interest
First things first, you have to make sure your audience is just as excited about this IRL experience as you are. But also, how many of your customers are local-based?
Have you been focusing on your locality, or have you always gone for something more broad? Well, with that said, you’ll want to use your social media channels, email newsletters, or even a simple survey to gauge interest.
This alone will tell you if having a pop-up would be a make-it-or-break-it thing. You don’t want to waste your time or money, so that’s exactly why you can’t jump head-first into this.
So, you might want to consider questions like “Would you visit a pop-up shop in your city?” or “What products would you love to see in person?” These can offer invaluable insights and help tailor your pop-up to meet customer expectations.
Choose the Perfect Spot
Location, location, location! Yes, even in this day and age, you’re still going to need a solid location. So with that said, where can you (realistically speaking), have your pop-up?
You have to keep in mind that, for a pop-up, it’s everything. You want a spot that’s accessible, visible, and frequented by your target demographic. Research bustling areas like city centers, malls, or trendy neighborhoods.
Don’t forget to consider foot traffic, nearby businesses, and even local events that might coincide with your pop-up dates. What a lot of people will do, as it’s less start-up costs, would be to sell at a market, like a farmers market or something similar. If this is something that you can do, then it’s highly recommended that you try it.
Online Store into a Pop-Up- Think About the Budget
It’s completely free to dip your toes into something like this, but you have to remember that even when it comes to physical space, it can get pretty pricey! So, just think about it for a moment, all those big and little things you’ll need to make your pop-up shop a success.
Oh yes, even a temporary shopfront comes with costs—rent, advertising like vinyl banners, the decor, staffing, and possibly additional inventory (it never looks good to run out of supply).
So, with all of that said, it’s going to be a lot, it might be expensive, but again, this is an investment in your business! You’ll need to create a clear budget keeping these elements in mind.
Remember, the goal here is to test the waters, not dive into the deep end financially. But it also might help to just consider partnering with other brands to share space and reduce costs, or choose a shorter pop-up duration to minimise expenses.
It Has to Be Buzz-Worthy
Your pop-up should be more than just a physical version of your online store; it should offer a unique, immersive experience. Many businesses get this wrong; they think it’s only about creating a physical space.
But think about it for a moment: If someone can just stay at home and buy your products from your webshop, what purpose is there for them to go to your pop-up shop?
That’s exactly why you need to focus on making this unique and immersive, you have to get a good reason for people to show up! So, just think about what makes your brand special and how you can bring that to life.
Exclusive products, live demos, or workshops can make your pop-up a destination. You might even want to use your online platforms to tease what’s unique about your pop-up, building anticipation and ensuring a crowd.
Don’t Forget to Follow Up
After your pop-up ends, keep the momentum going! Yep, you read that right, you created that momentum, but you have to keep on pushing! So, it’s going to be a good idea to just reach out to visitors with a thank you message, an exclusive offer, or a feedback survey.
So, you might want to share highlights and testimonials on your social media to engage both attendees and those who couldn’t make it. Now, why go through this extra effort? Well, it’s about enhancing customer relationships of course! Plus, this might be helpful in providing some insight, too.